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Privacy policy

This privacy policy (the “Policy”) explains how and for what purposes Tiveo, LLC, a Delaware limited liability company, d/b/a “mydiveo”, and its related companies (collectively, “mydiveo”, “we”, “us”, or “our”) collects, uses, and shares information of users (“you” or “your”) of the URL “” and on other websites or apps that we own where this policy is posted (individually, and collectively, the “Site”).


1.1. mydiveo values the privacy of our users and takes the privacy of your information very seriously. We want to earn your trust by being transparent about how the Site works. Please read this Policy carefully. By using the Site, you are agreeing to be bound by this Policy.
1.2. The Site is designed to make it easy for you to share your information with other users of the Site. You decide how much information you feel comfortable sharing on the Site and you control how it is distributed through your privacy settings. You should review the default privacy settings and change them if necessary to reflect your preferences. You should also consider your settings whenever you share information.
1.3. NO INFORMATION FROM CHILDREN UNDER 13. If you are under the age of thirteen (13), please do not attempt to register for the Site, or provide any personal information about yourself to us. Anyone who provides their personal information to us through the Site or otherwise represents that they are 13 years of age or older. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 13, please contact us at:
1.4. PARENTAL PARTICIPATION. We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe Internet use practices.


2.1. We may collect and process the following information about you:
2.1.1. INFORMATION THAT YOU PROVIDE US. This includes information about you that you provide when (i) registering to use the Site, and (ii) using the Site. We may ask you to provide us with the following personal information:
(a) Your title, first name, surname, stage name, user name, gender, and date of birth;
(b) Your email address, postal address, and telephone number;
(c) Your company, position, address, town/city, postcode and country. You may also provide us with personal information if you contact us with a query; and/or
(d) Additional information requested, but not required, can include, but is not limited to, genre, co-signs, social links, and contact email.
2.1.2. We may also collect information regarding your usage of the Site, such as:
(a) SITE ACTIVITY INFORMATION. We may keep track of the actions you take on the Site, such as, details of your visits to the Site, the resources you access, any data viewed, uploaded or downloaded, the number of times you view a particular section of the Site, the music you listen to, the videos you watch, and/or any comments you provide as a customer or user of the Site.
(b) ACCESS DEVICE AND BROWSER INFORMATION. When visiting the Site, we may log your computer operating system type, browser type, browser language, the website you visited before browsing to the Site, pages you viewed, how long you spent on a page, access times, Internet protocol (IP) address, information about your use of and actions on the Site, and location data.
(c) COOKIE INFORMATION. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We use cookies help us make our Site and your visit better.
(d) WEB BEACONS. We may log information using digital images called “web beacons” on the Site or in our emails. We may use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We may also use web beacons to tell if you open or act on our emails.
2.2. If you do not provide information which we reasonably request, then you may not be able to access the full range of features on the Site.


3.1. We take steps to ensure that others use information that you share on the Site in a manner consistent with your privacy settings, but we cannot guarantee that they will follow our rules. Please review this section to learn more about how you can protect yourself when you share information with third parties.
3.2. SHARING INFORMATION ON THE SITE. We designed our privacy settings to enable you to control how you share your information on the Site. You should review the default privacy settings to make sure they reflect your preferences. You can control the visibility of most of the information you share on the Site through the privacy settings you select.
3.3. If you use an external source to publish information to the Site, you should check the privacy setting for that external source.


4.1. We use your information to operate, maintain, and improve the Site. Specifically, we may use your information to do the following:
(a) Administer your accounts with us;
(b) Process materials submitted by you;
(c) Contact you with information about goods and services;
(d) Provide you with information, products or services that you request from us;
(d) Verify your identity;
(e) Carry out marketing analysis and make general improvements to the Site;
(f) Obtain your views or comments on the services we provide, or to ask you to participate in surveys;
(g) Contact the winners of any competitions and help us plan other promotional activities;
(h) Ensure that content from the Site is presented in the most effective manner for you and for your computer;
(i) Carry out our obligations arising from any contracts or agreements entered into between you and us; or
(j) Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
4.2. We may also provide the public and/or third parties (e.g. advertisers) with aggregate information about our users. We may provide such aggregate information to help the public and/or third parties reach the kind of audience they want to target. However, we do not disclose information about identifiable individuals to the public and/or to third parties.


5.1. We share your information with third parties when we believe the sharing is permitted by you, reasonably necessary to offer our services, or when we are legally required to do so. Specifically, we may share your information as follows:
(a) With your consent;
(b) When we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets;
(c) For legal, protection, and safety purposes. For example, to comply with laws or to respond to lawful requests and legal processes.
(d) To protect our rights and property, and the rights and property of our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
(e) In an emergency. This includes protecting the safety of our employees and agents, our customers, or any person;
(f) With those who need it to do work for us; or
(g) We may also share aggregated and/or anonymized data with others for their own uses.


6.1. VIEWING AND EDITING YOUR PROFILE AND OTHER INFORMATION. You may change or delete your profile information at any time by going to your profile page and clicking the appropriate link. Information will be updated immediately.
6.2. DELETING YOUR ACCOUNT. If you want to stop using your account you may delete it. When you delete an account, it is permanently deleted. You should only delete your account if you are certain you never want to use it again. To delete your account, go to your settings on the Site and click the appropriate link.
6.3. LIMITATIONS ON REMOVAL. Even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. Additionally, we may retain certain information to prevent identity theft and other misconduct even if deletion has been requested.
6.4. OPT OUT. If you do not want us to contact you in respect of goods or services, you may opt out at any time. You can exercise this right at any time by either unsubscribing via the link in the email we send you, updating your settings, or by email: If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
6.5. You may send requests about personal information to: You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
6.6. You can typically remove and reject cookies from the Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
6.7 DO NOT TRACK. We do not currently respond to “Do Not Track” signals.


7.1. We do our best to keep your information secure. However, no company can fully prevent security risks, mistakes may happen, and bad actors may defeat even the best safeguards.
7.2. Steps we take to keep your information secure. The Site uses a security system that protects any personal information that is stored on our servers from unauthorized use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot take responsibility for any unauthorized access or loss of personal information that is beyond our reasonable control.
7.3. RISKS INHERENT IN SHARING INFORMATION. Although we allow you to set privacy options that limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Site will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on the Site. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
7.4. REPORT VIOLATIONS. You should report any security violations to us by emailing:
7.5. ENFORCEMENT. We regularly review our compliance with the Policy. If we receive a formal written complaint, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


8.1. We may change this Policy at any time. If we make any changes, we will change the Effective Date below, and where appropriate, may notify you via e-mail or announcement on the Site.
8.2. By using the Site, you signify your acceptance of the revised privacy policy.
8.3. We encourage you to periodically review the Site’s current privacy policy.


9.1. COPYRIGHT. We respect the rights of copyright owners. For details on our copyright policy, please click here: Copyright Policy (attached and incorporated herein).


All personal data that you provide to us in connection with your use of the Services is collected, stored, used, and disclosed by us in accordance with our Privacy Policy (attached and incorporated herein). You acknowledge and agree that by accepting these Terms, you also accept the terms of our Privacy Policy.
10.1. The Site is operated from the United States of America. By using the Site, you consent to having your personal information transferred to and processed in the United States.
10.2. Any dispute or claim arising out of or in connection with this Policy or its subject matter shall be governed by and construed according the laws of the United States, without giving effect to any conflict of laws provisions.


11.1. The Site may contain links to and from the websites of our partners, advertisers, and associates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the protection of any data supplied to other sites.


12.1. This Policy was last updated on March 26, 2015.